Kootenay-Columbia’s MP is concerned by the number of people getting wrong information from the country’s revenue agency.
The Auditor General recently released a report saying only 36 per cent of callers to the CRA were able to speak with the tax agency.
Wayne Stetski says he’s more surprised by the number of people getting bad advice when they actually speak to an agent.
“About 30 per cent of the time, the people that are calling in are getting bad information,” Stetski says. “When you put all that together, that doesn’t paint a very positive picture at all.”
Stetski says the Liberal government needs to fix this problem.
“There were a lot of staff cut under the Conservatives, but the Liberal Government have not improved that situation,” Stetski says. “If you don’t have the resources, you don’t have the people there and you’re just not going to be able to provide good service.”
Stetski says his Cranbrook constituency office receives numerous calls from people frustrated with the CRA.
He says a government body providing a disservice to taxpayers is unacceptable.
The agency is expected to move to a new call system next year.
– Kootenay-Columbia MP, Wayne Stetski